Support
Need help with Tameru? Browse the common questions below or reach out to us directly — we're happy to help.
Frequently Asked Questions
Getting Started
How do I add items to my inventory?
You can add items by scanning a barcode or taking a photo. Tameru's AI will automatically identify the product and fill in the title and description for you. You can also enter details manually if preferred.
What are containers?
Containers are how you organize your inventory — think of them as rooms, shelves, boxes, or bags. You place items inside containers to mirror how your belongings are physically organized.
Account & Sync
Is my data backed up?
Yes. Your inventory is automatically saved to the cloud in real time. You can access it across all your mobile devices without any manual syncing.
Can I use Tameru on multiple devices?
Yes. Sign in with the same account on any of your mobile devices and your inventory will be available instantly.
How do I delete my account?
You can request account deletion from within the app under Profile → Settings, or visit our Account Deletion page. Your data will be permanently deleted within 30 days.
Sharing & Lending
Can I share my inventory with others?
Yes. You can share your inventory with family members or housemates so everyone can see and manage shared belongings.
How does lending tracking work?
When you lend an item to someone, you can mark it as lent in Tameru and record who has it. This keeps a clear record so nothing gets forgotten or lost.
Privacy & Security
Is my data private?
Yes. Your inventory data is private to you by default. We do not sell your personal data. For full details, see our Privacy Policy.
Still need help?
We're here for you. Send us an email and we'll get back to you as soon as possible.
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